Privacy Policy

1. Introduction

Kasmet Global Trade Ltd. ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website kasmetglobaltrade.eu (the "Website").

We comply with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Bulgarian Personal Data Protection Act (Закон за защита на личните данни), and the ePrivacy Directive (2002/58/EC) regarding cookies and electronic communications.

2. Data Controller

The data controller responsible for your personal data is:

Company: Kasmet Global Trade Ltd.
UIC/EIK: 208347599
VAT: BG208347599
Address: 7 Polkovnik Stefan Manov Str., Floor 2, Kyustendil 2500, Bulgaria
Email: info@kasmetglobaltrade.eu

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1. Data You Provide Directly

Full name (first and last name)
Email address
Phone number
Company name and position
Content of your messages and inquiries

3.2. Data Collected Automatically

IP address
Browser type and version
Operating system
Referring website URL
Pages visited and time spent on the Website
Date and time of access

4. How We Use Your Data

We process your personal data for the following purposes:

Responding to inquiries: To answer your questions and provide information about our services
Business communication: To maintain correspondence with potential and existing clients
Website improvement: To analyze usage patterns and enhance user experience
Legal compliance: To fulfill our obligations under applicable laws and regulations
Security: To protect our Website and systems from unauthorized access or abuse

5. Legal Basis for Processing (GDPR Article 6)

We process your personal data on the following legal grounds:

Consent (Art. 6(1)(a) GDPR): When you submit a contact form or accept cookies
Legitimate interest (Art. 6(1)(f) GDPR): For website security, analytics, and business communications
Legal obligation (Art. 6(1)(c) GDPR): When required by Bulgarian or EU law

6. Cookies Policy

Our Website uses cookies and similar technologies. Cookies are small text files stored on your device when you visit our Website.

6.1. Types of Cookies We Use

Essential cookies: Required for the Website to function properly (e.g., session management). These cannot be disabled.
Functional cookies: Remember your preferences and settings (e.g., language selection).
Analytics cookies: Help us understand how visitors use the Website (e.g., Google Analytics, if installed).

6.2. Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website. For more information about managing cookies, visit www.allaboutcookies.org.

7. Data Sharing and Third Parties

We do not sell, trade, or rent your personal data to third parties. We may share your data only with:

Service providers: Hosting providers, email services, and IT support companies that process data on our behalf under strict contractual obligations
Legal authorities: When required by law, court order, or regulatory request
Professional advisors: Lawyers, accountants, and auditors bound by confidentiality obligations

All third-party processors are required to comply with GDPR and implement appropriate technical and organizational measures to protect your data.

8. International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or adequacy decisions under GDPR Article 45.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

Contact form submissions: Up to 3 years from the last communication
Website analytics data: Up to 26 months
Legal and accounting records: As required by Bulgarian law (typically 5–10 years)

After the retention period expires, your data is securely deleted or anonymized.

10. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of access (Art. 15): Request a copy of the personal data we hold about you
Right to rectification (Art. 16): Request correction of inaccurate or incomplete data
Right to erasure (Art. 17): Request deletion of your data ("right to be forgotten")
Right to restrict processing (Art. 18): Request limitation of how we use your data
Right to data portability (Art. 20): Request transfer of your data in a machine-readable format
Right to object (Art. 21): Object to processing based on legitimate interest or for direct marketing
Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@kasmetglobaltrade.eu. We will respond to your request within one (1) month.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure hosting infrastructure
Access controls and authentication
Regular security assessments

12. Children's Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@kasmetglobaltrade.eu
Address: 7 Polkovnik Stefan Manov Str., Floor 2, Kyustendil 2500, Bulgaria